Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Technical Customer Service Course: The Workbook For Service ProfessionalsISBN13:9781481812191ISBN10:148181219XAuthor:Coulter, Scott A. (Author)Description:(This is a RePrint) - The Technical Customer Service Course Was Designed To Offer Technical Service Providers A Better Understanding Of The Powerful Connection Between The Specialist And The Client More Often, Technicians Overlook The Importance Of Client & Customer Service, And In Todays Market, Emerging Complex Technology Has Forced Technical Specialist To Be More Than Just A Break Fix Agent This Course Will Equip Individuals, Team Members, Managers And Corporate Stakeholders With The Necessary Tools To Begin A Campaign To: * Build Better Relationships * Convert Previous Customers To Repeat Clients * Maintain More Clients * Increase The Service Value Add * Grow Your Business Through Customer Service * Attract And Retain Better Employees And Clients Binding:Paperback, PaperbackPublisher:Createspace Independent Publishing PlatformPublication Date:2013-01-18Weight:0.42 lbsDimensions:0.29'' H x 9.02'' L x 5.98'' WNumber of Pages:136Language:English
Price: 24.97 USD
Location: USA
End Time: 2024-12-22T09:43:31.000Z
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Book Title: Technical Customer Service Course: The Workbook For Service ...
Number of Pages: 134 Pages
Language: English
Publication Name: Technical Customer Service Course : the Workbook for Service Professionals
Publisher: CreateSpace
Subject: Professional Development
Item Height: 0.3 in
Publication Year: 2013
Item Weight: 9.1 Oz
Type: Textbook
Author: Scott Coulter
Item Length: 9 in
Subject Area: Education
Item Width: 6 in
Format: Trade Paperback