Description: payment | shipping rates | returns Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives Product Category : Books ISBN : 9781490719450 Title : Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives EAN : 9781490719450 Authors : Steinberg, Randy A. Binding : Paperback Publisher : Trafford Publication Date : 2013-12-04 Pages : 196 Signed : False First Edition : False Dust Jacket : False List Price (MSRP) : 24.95 Height : 0.4500 inches Width : 6.0000 inches Length : 9.0000 inches Weight : 0.7800 pounds Condition : Good About hpb-red Selling quality books and media since 1972. Customer service is our top priority! Payment We accept several payment types. They are shown above. Shipping Please click the "Shipping and Payments" tab above for details. Returns Your satisfaction is very important to us. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. You have 60 days from purchase to request a refund. © 2024 hpb-red
Price: 12.02 USD
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End Time: 2024-11-07T04:44:04.000Z
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Book Title: Measuring ITSM : Measuring, Reporting, and Modeling the IT Service Management Metrics That Matter Most to IT Senior Executives
Number of Pages: 196 Pages
Language: English
Publisher: Trafford Publishing
Publication Year: 2013
Topic: Reference, General
Item Height: 0.4 in
Genre: Computers, Technology & Engineering
Item Weight: 9.6 Oz
Author: Steinberg Randy
Item Length: 9 in
Item Width: 6 in
Format: Trade Paperback