Description: Measuring Itsm : Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives, Paperback by Steinberg, Randy A., ISBN 1490719458, ISBN-13 9781490719450, Brand New, Free shipping in the US
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Book Title: Measuring ITSM : Measuring, Reporting, and Modeling the IT Service Management Metrics That Matter Most to IT Senior Executives
Number of Pages: 196 Pages
Language: English
Publisher: Trafford Publishing
Publication Year: 2013
Topic: Reference, General
Item Height: 0.4 in
Genre: Computers, Technology & Engineering
Item Weight: 9.6 Oz
Author: Steinberg Randy
Item Length: 9 in
Item Width: 6 in
Format: Trade Paperback