Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Managing Customer ServiceISBN13:9780080464190ISBN10:008046419XAuthor:Institute of Leadership &. Management (Author)Description:Super Series Are A Set Of Workbooks To Accompany The Flexible Learning Programme Specifically Designed And Developed By The Institute Of Leadership & Management (Ilm) To Support Their Level 3 Certificate In First Line Management The Learning Content Is Also Closely Aligned To The Level 3 Snvq In Management The Series Consists Of 35 Workbooks Each Book Will Map On To A Course Unit (35 Booksunits) Binding:Paperback, PaperbackPublisher:RoutledgePublication Date:2007-04-27Weight:0 lbsDimensions:0.3'' H x 11.55'' L x 8.31'' WNumber of Pages:99Language:English
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Location: USA
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Book Title: Managing Customer Service
Number of Pages: 120 Pages
Language: English
Publication Name: Managing Customer Service
Publisher: Elsevier Science & Technology Books
Publication Year: 2007
Subject: Human Resources & Personnel Management, Customer Relations, General, Management
Item Height: 0.3 in
Features: Revised
Item Weight: 15.2 Oz
Type: Textbook
Subject Area: Business & Economics
Author: Institute of Leadership and Management "Ilm" Staff
Item Length: 11.6 in
Series: Superseries Ser.
Item Width: 8.4 in
Format: Perfect