Description: How to Measure Service Quality & Customer Satisfaction: The Informal Field Guide for Tools and Techniques by Chakrapani, Chuck May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less
Price: 10.13 USD
Location: Aurora, Illinois
End Time: 2024-11-17T22:47:08.000Z
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
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Binding: Hardcover
Weight: 1 lbs
Product Group: Book
IsTextBook: Yes
Number of Pages: 284 Pages
Language: English
Publication Name: How to Measure Service Quality and Customer Satisfaction : The Informal Field Guide for Tools and Techniques
Publisher: Cengage South-Western
Item Height: 1 in
Publication Year: 1999
Subject: Marketing / General, Customer Relations, General, Teaching Methods & Materials / General
Type: Textbook
Item Weight: 21.7 Oz
Item Length: 9.4 in
Author: Chuck Chakrapani
Subject Area: Education, Business & Economics
Item Width: 6.4 in
Format: Hardcover
