Description: Empowerment in Dispute Mediation : A Critical Analysis of Communication, Hardcover by Shailor, Jonathan G., ISBN 0275946509, ISBN-13 9780275946500, Like New Used, Free P&P in the UK Over the past 20 years, informal dispute resolution has played an increasingly important role in the way people handle their conflicts. Mediators are said to act as neutral third parties who "empower" disputants to negotiate their own mutually acceptable agreement. Shailor proposes a definition of empowerment in which communication is the primary social process, the ongoing symbolic interaction which not only reflects reality, but constitutes it. Using this definition, he analyzes the process of empowerment by examining the verbal and nonverbal interactions in three mediation cases, identifying the patterns of communication through which empowerment does or does not occur. Shailor concludes that mediators need to develop a more sophisticated understanding of their interactions with disputants, including an understanding of the ways that mediators can become enmeshed in the disputants' ongoing struggles.
Price: 92.76 GBP
Location: Castle Donington
End Time: 2024-12-04T04:03:17.000Z
Shipping Cost: 20.06 GBP
Product Images
Item Specifics
Return postage will be paid by: Buyer
Returns Accepted: Returns Accepted
After receiving the item, your buyer should cancel the purchase within: 30 days
Book Title: Empowerment in Dispute Mediation : A Critical Analysis of Communi
Publisher: ABC-Clio
Publication Year: 1993
Number of Pages: 168 Pages
Language: English
Publication Name: Empowerment in Dispute Mediation: a Critical Analysis of Communication
Type: Textbook
Author: Jonathan Shailor
Subject Area: Information Science
Format: Hardcover
