Biff : Quick Responses to High-Conflict People, Their Personal Attacks, Hosti...

Description: Biff : Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email, and Social Media Meltdowns, Paperback by Eddy, Bill, ISBN 1936268728, ISBN-13 9781936268726, Like New Used, Free shipping in the US "Using a BIFF (Brief, Informative, Friendly, Firm) response protects you and your reputation when responding to blame, personal attacks, and hostile email from people with high-conflict personalities. BIFF is easy to remember, but hard to do, so it takespractice. Over 20 examples of BIFF are included, plus a new chapter on coaching others to use BIFF"--

Price: 15.57 USD

Location: Jessup, Maryland

End Time: 2024-09-01T21:17:41.000Z

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Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 14 Days

Refund will be given as: Money Back

Book Title: Biff : Quick Responses to High-Conflict People, Their Personal At

Number of Pages: 176 Pages

Language: English

Publication Name: Biff : Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns

Publisher: HIGH Conflict Institute Press

Subject: Web / Social Media, Communication & Social Skills, Interpersonal Relations

Publication Year: 2014

Item Height: 0.4 in

Type: Textbook

Item Weight: 8 Oz

Item Length: 8.5 in

Subject Area: Computers, Self-Help, Psychology

Author: Bill Eddy

Item Width: 5.5 in

Format: Trade Paperback